What are your preferred KPIs to see if you're getting closer to Product-Market Fit?
Sebastian Acevedo
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![Joan Mateo Duarte 🚀](https://ph-avatars.imgix.net/4851615/98f9d01e-a436-4afa-8382-4a2c99a12ca4.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=36&h=36&fit=crop)
Joan Mateo Duarte 🚀@joanduarte
Churn & Retention and NPS & referrals.
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@joanduarte nice! how did you structure your referral program?
Churn/repeat %
Zero Touch conversion% / Reduction in sales cycle
@saurabhwadhawan nice!!! I presume this combo helps address both self-serve and enterprise?