Intercom alternatives?

Filip Ognjanovic
35 replies
Do you have any similar tool that could be integrated on both the website and web & mobile app?

Replies

André J
AI chatbots are launched daily on PH. Take your pick 😬
Kirill Sokol
Skinive AI: Skin Scanner, health checkup
I prefer Zendesk which offers a suite of customer service and engagement tools, including live chat, email support, and self-service options. It's known for its scalability and robust reporting features.
Aidan Cramer
AiApply Website Builder
AiApply Website Builder
shopmate.chat is pretty good for ecom brands
Justė Balsytė
Tidio! You can try it for free as well :)
Filip Ognjanovic
@juste_balsyte1 Yeah, we've been using Tidio for a while. I think it's a great product, and overall find it more useful for ecomm business (used it on my e-commerce business during the COVID)
Jake Harrison
Too many, I think all the knowledge base AI tools can have the chance to make the alternative for intercom, such as the Voiceflow, which raised a big money just few weeks ago.
Elif Duran
BeforeSunset AI
Gleap!
Kane
Curious why you decided to stop using Intercom? I've been using it for a while now. 😕
George Karagiannis
@blueeon I'm curious: what is the number 1 feature/functionality you love about Intercom? We just released our Gen AI features today and we think that we do a better job than intercom (at least in the AI functionalities).
Filip Ognjanovic
@blueeon We didn't, I just wanted to have a better overview of the ecosystem so we can make a good decision
Kane
@filip_ognjanovic Haha, I see. We actually went through a selection process last year too, and ended up choosing Intercom. 🙂
Kane
@george_karagiannis Let me think. The most frequently used features are its automation, email management, and help center (supporting multiple languages). I am not particularly interested in its Fin feature, tried it once and never used it again. Customer service is also excellent. It can integrate with many other SaaS products as well. However, it's a bit expensive. If you have a better alternative, we would be willing to switch to the next SaaS. 💰
Simon Peter Damian
FlashApply
FlashApply
Launching soon!
Tawk.to
Sam D.
Our french friends Crisp! They have a great Freemium access! go try it :)
Alexandru Muresan
My building has a system called connect4 - it has some good features but the actual open door feature is trash, so that's a point you can improve maybe.
Neima Mogadas
I use Crisp mainly for the pricing (free for my use). In general, their pricing seems to be more competitive than Intercom, but less featured (no AI chat)
Michal Kaczor
Hey all, I'm starting a new service that will help people pick chatbots like Intercom. If you're struggling to choose the right one, let me know and I can help. chatbot-help@sagient.io
Operation Dferter
@therealkaczor Thanks for giving ai chat. It help me a lot. You can check here. Surah Yaseen
Shivangi Awasthi
Crisp: easy and freemium. :)
George Karagiannis
You can try out Moveo. We launched today 🥳: https://www.producthunt.com/post...
Filip Ognjanovic
@george_karagiannis I'll take a look for sure! Congrats on the launch! Tough day with Dalle 3 launch as well, but keep going!
Waqas Khan
Crisp all the way !
Waqas Khan
@filip_ognjanovic Crisp is more easy than intercom i feel difficult to handle queries of my customer it feels like more than a email service while using intercom so i left out !