Intercom alternatives?
Filip Ognjanovic
35 replies
Do you have any similar tool that could be integrated on both the website and web & mobile app?
Replies
Waqas Khan@novabyte
Crisp all the way !
Share
@filip_ognjanovic Crisp is more easy than intercom i feel difficult to handle queries of my customer it feels like more than a email service while using intercom so i left out !
Too many, I think all the knowledge base AI tools can have the chance to make the alternative for intercom, such as the Voiceflow, which raised a big money just few weeks ago.
You can try out Moveo. We launched today 🥳: https://www.producthunt.com/post...
@george_karagiannis I'll take a look for sure! Congrats on the launch! Tough day with Dalle 3 launch as well, but keep going!
Môveo AI!
We are launching today: https://www.producthunt.com/post...
Salesforce Service Cloud
Tidio! You can try it for free as well :)
@juste_balsyte1 Yeah, we've been using Tidio for a while. I think it's a great product, and overall find it more useful for ecomm business (used it on my e-commerce business during the COVID)
Help Scout
@filip_ognjanovic Haha, I see. We actually went through a selection process last year too, and ended up choosing Intercom. 🙂
@george_karagiannis Let me think. The most frequently used features are its automation, email management, and help center (supporting multiple languages). I am not particularly interested in its Fin feature, tried it once and never used it again. Customer service is also excellent. It can integrate with many other SaaS products as well.
However, it's a bit expensive. If you have a better alternative, we would be willing to switch to the next SaaS. 💰
Comment Deleted
My building has a system called connect4 - it has some good features but the actual open door feature is trash, so that's a point you can improve maybe.
shopmate.chat is pretty good for ecom brands
I use Crisp mainly for the pricing (free for my use). In general, their pricing seems to be more competitive than Intercom, but less featured (no AI chat)
Launching soon!
AI chatbots are launched daily on PH. Take your pick 😬
I prefer Zendesk which offers a suite of customer service and engagement tools, including live chat, email support, and self-service options. It's known for its scalability and robust reporting features.
Zendesk, Crisp
Crisp: easy and freemium. :)