Why are you not so happy with your email marketing tool?
Prashant Lakhlani
11 replies
There are so many jobs in various industries where professionals have to send emails in bulk.
Marketing - To sell some services or products. This one is the most popular and always assumed
Procurement - For many businesses, it's compulsory to send emails to announce important decisions and events happened. For example, you receive privacy policy notifications from companies.
Process - Enterprise processes need email notifications for reminders of tasks, events, and many other types of notifications
Newsletters - this one is also popular
Regardless of what use case you have to send emails, you have to use some free/paid tools in your daily life to send emails.
While using these tools, why are you not so happy with them?
Replies
Savannah Morris@savannah__morris
I wish these tools were better at managing deliverability rates. Email ending up in spam folders often reduce the impact of my campaigns.
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I struggle with tools that charge for feature I don't need. A more tailored pricing model would be ideal for smaller businesses like mine.
I don't like how clunky the reporting tools are and actionable analytics would make my life much easier.
Integrating it other platforms hasn’t been as smooth as I hoped, making it frustrating to streamline my work.
sometimes the tools feels too rigid, and I can’t customize them to fit my specific needs.
High costs for limited usage bother me.
I find most tools lack good customer support. When something goes wrong, I need quick solutions, not hours of troubleshooting.
I feel like many tools overlook mobile usability. A better mobile experience would make managing campaigns on the go much easier.
It's tough to justify the cost when my campaigns are relatively small. A pay-as-you-go option would suit nonprofits like mine.
Sometimes the learning curve is too steep, and it eats into my productivity