Why are you not so happy with your email marketing tool?

Question

There are so many jobs in various industries where professionals have to send emails in bulk.

Marketing - To sell some services or products. This one is the most popular and always assumed

Procurement - For many businesses, it's compulsory to send emails to announce important decisions and events happened. For example, you receive privacy policy notifications from companies.

Process - Enterprise processes need email notifications for reminders of tasks, events, and many other types of notifications

Newsletters - this one is also popular

Regardless of what use case you have to send emails, you have to use some free/paid tools in your daily life to send emails.

While using these tools, why are you not so happy with them?

Hassan Sajjad · Accepted Answer

Customization options are often limited. I need more flexibility to create personalized emails for my customer base. :)

Savannah Morris · Answer

I wish these tools were better at managing deliverability rates. Email ending up in spam folders often reduce the impact of my campaigns.

Parker Robert · Answer

High costs for limited usage bother me.

Esther Lyons · Answer

I find most tools lack good customer support. When something goes wrong, I need quick solutions, not hours of troubleshooting.

Harry Alfi · Answer

I struggle with tools that charge for feature I don't need. A more tailored pricing model would be ideal for smaller businesses like mine.

Joseph Lucio · Answer

I feel like many tools overlook mobile usability. A better mobile experience would make managing campaigns on the go much easier.

Jacob · Answer

The complex interface frustrates me the most. Spending hours figuring out simple tasks takes away from focusing on strategy.

Sienna Porter · Answer

It's tough to justify the cost when my campaigns are relatively small. A pay-as-you-go option would suit nonprofits like mine.

David Nelson · Answer

Integrating it other  platforms hasn’t been as smooth as I hoped, making it frustrating to streamline my work.

Greg Mason · Answer

sometimes the tools feels too rigid, and I can’t customize them to fit my specific needs.

Answer

The templates offered often feel outdated or don’t align with the style I want to use.

Answer

The lack of integration with other platforms slows me down. I need something that works seamlessly with the tools I already use.

Dancer Boy · Answer

Sometimes the learning curve is too steep, and it eats into my productivity

LizzieHarper · Answer

Well, it’s just not as user-friendly as I hoped. Setting up campaigns takes way too long, and the templates are kind of outdated. Also, customer support is slow to respond when I run into issues. I feel like there should be better analytics too, so I can really see what’s working.

Why are you not so happy with your email marketing tool?

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