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    2. How you collect feedback from customers ?

    How you collect feedback from customers ?

    yash
    15 replies

    Replies

    Diana Akchurina
    Face to face meetings
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    yash
    AI Profile For Slack
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    @diana_akchura Bringing customers for f2f meetings for feedback sometimes hard, do you give incentive or what approach you have tried?
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    Roland Marlow
    Last Plannr
    Sending out occasional surveys via email.
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    Julien Zmiro
    Intercom
    Intercom
    Top Product
    User interviews on calls or via AskMore.ai.
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    Maksym Skrypka
    EyeYoga
    EyeYoga
    In AppStore and Social Media
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    Steve Lou
    Besides using an NPS tool and simply sending an email (which are great techniques btw), I'd try to connect with my customers on LinkedIn and ask for feedback there.
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    yash
    AI Profile For Slack
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    @steve_lourdessamy Does asking from your customers on Linkedin , does that work out ?
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    Steve Lou
    @yash_gandhi4 Surprisingly good actually! Use it in a cadence - one linkedin message asking for feedback, then an email... or the other way around! In any scenario, you don't lose anything connecting with your target persona :)
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    Prema Toppo
    Launching soon!
    Hi @yash you can use feedback platform to collect feedbacks.
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    yash
    AI Profile For Slack
    AI Profile For Slack
    @yash @prema_toppo any specific you recommend?
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    priyanka prasad
    We are currently using our own feedback platform Productlogz to collect feature request & satisfaction surveys. For reviews we use Famewall.
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    Abhishek Bhardwaj
    Launching soon!
    I personally prefer Feedspace. Feedspace is the ultimate solution for efficiently gathering and incorporating user feedback into your product's development. Whether you're seeking content feedback, answers, criticism, praise, testimonials, reviews, assignments, or interview screening, Feedspace provides a seamless platform to collect and organize this valuable input. With Feedspace, you can centralize your feedback streams, making it easy to analyze and prioritize user insights. This user-friendly tool streamlines the feedback process, enabling cross-functional teams to collaborate effectively and iterate on your product to meet user needs and expectations continually.
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