Zendesk is a service-first CRM company that builds software designed to improve customer relationships. As employees, we encourage each other to grow and innovate. As a company, we roll up our sleeves to plant roots in the communities we call home.
Tired of keeping track of requests across Slack channels?
With ClearFeed, you can: manage a shared queue of requests across channels, respond within SLAs, convert requests to tickets/issues, broadcast messages across channels and more.
Create links that send you push notifications when they're clicked TL;DR - Real time push notifications on click - Custom URL slugs - Custom domain support - Editable destination urls - Support for QR codes that notify on scan - Slack message support with API
VOC AI makes it fast and easy to do product research and product defined. VocAI gathers and analyzes thousands of Amazon customer reviews to give you key insight into WHAT SHOPPERS LIKED, DIDN'T LIKE, and wished was different.
Echo is an AI-driven platform transforming customer support by providing 24/7 immediate, intelligent assistance. It reduces wait times, scaling effortlessly to meet unique business needs, ensuring a personalized customer experience, every time.
Premium live chat software for business websites. Used by small, medium and large businesses all over the world to delight customers, improve customer service and increase online sales.
Mava is an AI-first customer support platform that connects to your community channels. Manage support requests from a shared inbox, track metrics and use AI to automatically respond within private tickets & public Discord channels, 24/7, in 100+ languages.
Helpwise's Universal Inbox lets you manage customer queries from multiple channels (e.g. email, voice, chat, SMS, social media) in one place, collaborate with team members, use analytics, automate workflows to reduce workload and improve efficiency.
OpenSight is a customer support automation tool that resolves >70% of your customers’ questions by automating actions (like issuing refunds or applying discounts), in addition to providing text-based responses.
Almo is an AI-powered Chatbot to simplify your customer support. Almo is trained on your content (website, documents etc) and engages with visitors as a human would. Almo resolves your customer queries, provides support and significantly reduces response time
FastBots offers powerful AI Chatbots trained on your own data using the latest LLM's including Claude 3 and Chat GPT-4 Turbo. In less than 2 minutes, you can create a customer service chatbot for your website visitors with fast and accurate assistance.
🔔 Get notified about Intercom Conversation Ratings in Slack ⏩ Respond immediately to customers that're unhappy with your support. 💬Enable collaboration for your Support Team right in Slack.
Turn your Slack Channel into a Blog Post with custom emojis. ■ Collaborative writing Write as you chat, and publish to the web ■ Easy to use If you know how to use slack, you are good to go ■ Custom emoji support Use emojis, defined in your slack workspace