I recently had a terrible experience with RankTracker. Their service was not working due to servers being offline and their support team were very hostile and unhelpful when I contacted them. When the servers were back online, my account did not have any plan so I was unable to use it again. When I asked for help again, they told me will help according to the contract in 14 working days, so this is how much will take them to assign my account to the plan again. I was very disappointed with this experience and would not recommend RankTracker to anyone.
Hello Loan Marica,
I tried to find you via our support system but was unable to find you with the name Loan Marica. So not sure if this review is 100% legit.
But anyways, if you had purchased via appsumo yes the partnership agreement is 14 business days for resolution of the issue. This is why you would have been told this.
We wish you the best & have a good new year.
Felix
They blocked AppSumo users from accessing the app. We paid for it and now it is gone. Also, once they said, we would get free keywords for leaving a review on Capterra, but they never gave me the promised keywords for my review...
I got Rank Tracker on App Sumo over a year ago and have since bought LTDs for a number of similar products such as Labrika, True Ranker, Dino Rank and a couple more. RT is hands-down the best of these. It may not yet be as versatile as the major players but it is on its way there. A lot has improved. There are a couple of minor quibbles but it has decent results and has proved very valuable to me. I am offering SEO services to smaller local businesses and RT is helping at keeping my prices attainable. It has better competitor comparison than the other tools, is the only one doing Bing as well and is simpler to navigate.
A very great beginner friendly tool. Im new to SEO and bought Ranktracker LTD tonsupport them. And so far i like it. Its even getting better with time. In near future inthink, ranktracker will playna huge role.
I have been using Ranktracker since their LTD launch and so far so good. I check not only my and my client's websites, but also competitors. I like to watch how the competitors' position moves against me.
I also use it for keyword finder, SERP Checker, etc. A tool that helps a lot on many aspects of the websites.
Long term user. My account was disabled. I asked the owner in support why my account was disabled, he plays like he doesn't know the reason and that he will have support fix the problem. 3 weeks later I see this happened to others. I asked if they will fix my account and the owner tells me they will email me, his way of saying don't bug us anymore. Paid user and they permanently disabled my account. So many better options to waste anymore time with these people.
