helpkb alternatives

A platform to provide a seamless customer experience across AI and human support, delivering increased customer satisfaction while reducing costs.

Stonly deploys step-by-step guides, decision trees, AI answers, automations, walkthroughs, checklists, and knowledge bases for agents and customers. Stonly’s knowledge is interactive and delivered when and where people need it. That means it gets used much more often and can handle every case that comes its way. Learn how Stonly empowers thousands of companies to support millions of customers at https://stonly.com/

HelpCrunch is a customer communication platform combining live chat, email marketing automation and a help desk in one solution. The solution helps support, sales and marketing teams to acquire, convert leads and support their customers.

LiveChat Knowledge Base is a tool that allows building both an internal database for your agents and an external public help centre for customers. You can “stuff it” with data and help both agents and visitors find information in a snap. The internal widget is also equipped with AI support that suggests articles answering customer queries.