In the vast realm of AI Business Assistants, Aissist truly stands out. My team and I have been on a long journey, testing various intent-based solutions and bots for customer support, only to find them falling short of our expectations. But then, we encountered Aissist and integrated it into our omni-channel communication hub "Front" which we use in combination with the Intercom website chat widget. The result? A transformative experience.
Aissist seamlessly turned us into a Hybrid Support Team. The change was so profound that we can't imagine reverting to our old tools. In terms of performance, user experience, and value delivery, Aissist eclipses every alternative. It empowers us to have higher quality, personal conversations at scale, a feat we 7 months ago thought impossible.
Aissistant is tailored to work in tandem with our human team. By day, Aissist bolsters our team, aiding us in delivering prompt and personal answers. You might get a personal message from our team, but rest assured, Aissist is in the background ensuring its precision.
EDIS Global's core value has always been about impeccable, personal support. Our mission is clear: to be dedicated, transparent, and always present for our clients. Our belief in clear communication and trust sets us on a pedestal. The synergy of Aissist AI prowess combined with our passionate team is a testament to this commitment. In essence, with Aissist, we're not just offering support; we surpass customer expectations and elevate CSAT to unprecedented levels.