Which Generative AI model is best for creating a customer support chatbot?

Question

Mukesh Kumar · Accepted Answer

Google’s Dialogflow might be a good option if you’re looking for something  simpler to implement. It’s user-friendly and integrates easily with many platforms

Sadam Ansari · Answer

if  you need a versatile solution, GPT-4 works well. It’s great for handling a wide range of customer queries, and you can fine-tune it to suit your specific needs.

Yogesh Joshi · Answer

@sadam_ansari_b Thanks Sadam!  Have you also explored other models like Gemini, Claude? We are  the results there?

Yogesh Joshi · Answer

@mukesh_kumar_das Thanks Mukesh! Our platform too provides integration with DF. Have you tried the new generative conversational features in Dialogflow and Vertex AI? I'm yet to explore them.

Yogesh Joshi · Answer

@soni_kumari1_ Thanks Soni! Will definitely explore.

Soni Kumari · Answer

Hey! Rasa is great if you need a customizable open-source option. It allows for precise control over the chatbot's behavior.

Which Generative AI model is best for creating a customer support chatbot?

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