What’s your favorite tool for automating repetitive tasks in SaaS?

Question

Automation can save a lot of time in managing a SaaS product. Whether it’s for customer support, marketing, or operations, what tool do you rely on to automate repetitive tasks, and why do you recommend it?

AnnaHo · Accepted Answer

We use Zapier to automate workflows between different apps. It’s simple to set up and has saved us countless hours by handling routine tasks like sending emails and updating spreadsheets automatically.

AnnaHo · Answer

@felix_sattler That sounds awesome! I love how easybits integrates with multiple platforms. I'll definitely check out the bot. Thanks for sharing your experience!

Felix Sattler · Answer

easybits is getting ready to launch a new AI-powered automation tool that's incredibly easy to use. I actually built a FAQ bot in Telegram with it to share everything I know about Elden Ring. Since a bunch of my friends recently started playing and kept asking me the same questions, the bot has been super helpful in answering them. Feel free to give it a try: https://t.me/EldenRingFAQBot What’s great about this tool is how easily it integrates with platforms like Telegram, Slack, or even website widgets. It’s perfect for sharing knowledge across teams or even directly with customers on your site.

Veeresh Devireddy · Answer

We did the following on GCP/Firebase:
1️⃣ 𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆: Auto-suspend bad users, malicious data, and dangerous activities
2️⃣ 𝗗𝗕 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻: Network-level configs for RBAC validations, without code
3️⃣ 𝗖𝗮𝗰𝗵𝗶𝗻𝗴: Reduce 90% hits to database using custom in-memory caching
4️⃣ 𝗔𝘂𝗱𝗶𝘁: Automatic classification of logs and set actions for it
5️⃣ 𝗗𝗼𝗺𝗮𝗶𝗻: Set 2000+ regex-based URL rules to block 95% bot-traffic
Many other crazy ideas without compromising performance at -10x cost, while serving 50M hits/month.

Answer

Make and Integromat are also great options. I use Make to connect my CRM, email marketing platform, and billing system. It automatically adds new customers from my CRM to my email list and generates invoices. Saves me hours every week on tedious admin work. Highly recommend checking it out if you need a Zapier alternative!

Azza Shahid · Answer

My favourite is Grammarly! It helps to perfect my content :)

Answer

@annaho2000 I also use Zapier and find it quite helpful. However, I believe it may not fully meet the needs of workflows across different industries.

Yvonne Tsai · Answer

A popular tool for automating repetitive tasks in SaaS is Zapier. It connects different applications to streamline workflows without coding. Other options include Integromat (Make), Automate.io, and Microsoft Power Automate, which also offer similar functionalities for automating tasks across various platforms.

Felix Sattler · Answer

@annaho2000 we are offering 50 free beta tester slots to the Product Hunt community. Feel free to sign up, my team and I would be more than happy to have you in the first batch of testers as well: https://easybits-form.typeform.c...

Jemm Stewart · Answer

I dont have any tool yet to ease my work.

JK · Answer

My go-to tool for automating repetitive tasks in SaaS is writeme.ai . It’s a game-changer for generating content, drafting responses, and streamlining workflows. With its AI-powered capabilities, I save hours on tasks that usually require a lot of manual input, allowing me to focus more on strategic parts of my projects. Plus, it’s intuitive, so I can set up automations quickly without needing extensive customization.

Answer

I prefer using Integromat for automating tasks in SaaS. It offers powerful automation with flexible workflows and extensive app integrations.

AnnaHo · Answer

@veeresh_devireddy That’s impressive! Automating security and DB optimization at scale is key.

What’s your favorite tool for automating repetitive tasks in SaaS?

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