What's the most valuable feedback you've received for your product, and how did you act on it?
Andreea S.
6 replies
User feedback can be a game-changer in product development. I’m curious to hear about the most impactful feedback you've received for your product. How did you identify the core issue, and what steps did you take to address it? Let’s dive into how user insights have shaped your product and the positive changes that followed.
Replies
Lumi@lumi_muu
Surfsite AI
The most valuable feedback we received was about our app’s user interface being too complex. Users felt overwhelmed by the number of features on the screen. We acted on this by simplifying the design, consolidating key features, and introducing a more intuitive navigation system. This made the app much easier to use and improved user satisfaction significantly.
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"I hate this. This sucks." I had a tough VC founder that was very opinionated. Needed to get on the same page and make sure we were talking about the same things. His brain would run a million miles a second and it was super important to thoroughly understand what his goals were for each design.
@lumi_nertan I had to channel my inner psychoanalyst and understand where he was coming from. went through lots of questions and humility haha. He meant the best, just the delivery wasn't as friendly as it coulda been.
Surfsite AI
@lumi_nertan @cozydan I am absolutely sure that everyone learned something from this situation, and in the end, that's the best outcome