What’s the biggest challenge you’ve faced when scaling a product, and how did you overcome it?
Abhishek Dutta
14 replies
Replies
Elena Oprea@elena_opreag
Launching soon!
Managing a growing team, moving from execution to team management.
Share
Speech to Note
@elena_opreag its one of the biggest pain points for sure.
Launching soon!
And for you @abhishek_ux?
Speech to Note
@elena_opreag its customer success.
Speech to Note
@elena_opreag i am still learning and figuring it out. but it moves from being super personalised to process driven. problem is i still like to have a great amount of personal touch involved but it gets tough when you scale.
Launching soon!
@abhishek_ux such a good point! you put into words something I am currently going through!
For me, the biggest challenge scaling a product was keeping the quality level high while speeding up development and onboarding new team members. We overcame it by investing heavily in automated testing, code reviews, and extensive onboarding documentation and training. This let us move fast without breaking things too badly. Curious what's worked for others!
Speech to Note
@paulhill8 oh would love to know about how you achived it paul. how can we connect?
For us, the biggest challenge scaling our product was maintaining performance and stability as usage grew exponentially. We had to completely re-architect our backend to be more distributed and resilient. Lots of late nights but totally worth it to keep providing a great experience to our growing user base. What about you @abhishek_ux? Would love to hear your scaling war stories!
Speech to Note
@junipersagebeaumont mainly around customer success. micro saas that are easy to use drive feedback from all sorts of directions. challenge has been keeping up with them and addressing them with high amount of personalisation.
Scaling a product is a journey, with each stage bringing its own set of challenges to overcome @abhishek_ux
Speech to Note
@sonu_goswami2 indeed
For me, the hard part is going from 0 to 1. When you're working on a product that has some traction, you can double down on what's working. Before you have traction, you have to think about what makes sense to try first (and what you can try without spending too much money).
Speech to Note
@dan_gower indeed. finding what clicks is tough. but i feel this happens every now and then. even with mature products. people get bored of things too fasst.