What's the best way to get product reviews?

Question

I'd love to get a bunch of video reviews for our product usewhale. I'd be grateful for ideas on the best way to do this.

Christoph Dyllick-Brenzinger · Accepted Answer

Implement a workflow or routine to ask customers, at the moment there are happy:
We try to provide great user support via community forum and email.
Every time we solve the problem of a customer, we ask the customer to write a short quote about us on one of the major platforms.

In this way, we have quite a good response rate. Just asking them over and over via newsletter or on the website was not successful for us.

John from Yotta Buzz · Answer

The key is to have options for people: a) a one sentence quote, b) a short video testimonial, c) a case study, etc.  But above all, you must ALWAYS BE ASKING. :)

Kostya Bolshukhin · Answer

The first ones are the most important. I personally ask early users make a video testimonial or write a text — sent senja link to make it a 1 step action https://www.producthunt.com/prod... — remind regularly — prepared 3 questions to help — also i suggested everyone to record it together on a call if its easier So you need to grind!

Lisa Steingold · Answer

@kostyabolsh Like this but with @adeeb_malik suggestion of making it easy for them. So maybe asking specific questions and even interviewing them for 10 minutes which is easier for most people than thinking what to say.

Lisa Steingold · Answer

@abhra_ch Love this idea! Thank you!

Gurkaran Singh · Answer

Getting video reviews for usewhale? Easy peasy lemon squeezy! Just sprinkle some tech magic, offer users virtual cookies for feedback, and watch those reviews swim in like a whale in the ocean! 🐳🌟

Abhra Chakraborty · Answer

Hey @lisa_steingold1! That sounds like an awesome idea for marketing usewhale! 😄 One effective way could be to reach out to your most loyal customers and offer them an incentive, like a discount or a small gift, in exchange for an honest video review. You could also run a fun contest where users share their videos and the best ones win prizes! Another way could be to collaborate with influencers who can review your product on their channels. Good luck! 😊📹

Answer

You can encourage more people to participate by offering small rewards like discounts or the chance to win a prize in exchange for a review. Just make sure to let people know that their reviews should be honest.

Adeeb Malik · Answer

Writing scares people.
I like to think that users want to give reviews but find it a hassle to write, click on links, etc.

You can:
- embed directly in emails for easier review collection
- driven feedback (instead of asking them to write, drive them via a form, etc.
- always give examples of how you want the review (optional)
- let me know what you think!

Answer

I've found that it works well to ask for reviews right after customers have a positive experience. Making it easy for customers to share their thoughts through personal follow-ups or surveys is effective.

Sitara Ismail · Answer

It can be effective to ask happy customers for reviews in a polite way. Sometimes, just making it easy for them to leave feedback—like using a one-click review link—can make a big difference.

Dzmitry Tsemirau · Answer

For example, we offer the opportunity to use the tool for free in exchange for participating in beta testing and providing feedback.

Lisa Steingold · Answer

@yotta_buzz Yes! Like ABC :-) Always be asking!

Abhra Chakraborty · Answer

@lisa_steingold1 Most welcome. 😊 Would definitely love your review and support on my product as well 😁 Get Notified about the launch here: (https://www.producthunt.com/prod...)

Mileva · Answer

Absolutely, video reviews are a fantastic way to generate interest and engagement for your product. To gather video reviews for your product, Use Whale, start by reaching out to your satisfied customers and asking if they’d be willing to share their experiences on camera. This approach not only leverages the power of video to attract potential customers but also builds a community of loyal advocates for your brand.

What's the best way to get product reviews?

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