What are your thoughts on user communities?

Question

Do you have one around your product? Do you usually join these types of communities? Let's brainstorm together🧠👇

Rich Watson · Accepted Answer

depends on what the community revolves around. our app & community is about trading stock, futures, forex, and crypto. so theres a lot of incentive for new traders to join, and for veterans as well. we use discord, 18,000 members 1 year later

Scott Kosmach · Answer

@martina_hackbartt when they are needed, however I find most are dead or have low engagement unless it's a larger company with a massive customer base.

Scott Kosmach · Answer

I have been thinking about this lately.  I can't remember joining a products community other than a community driven support forum.

Martina Hackbartt · Answer

@skosmach Do you think those support forums are useful?

Martina Hackbartt · Answer

@richw I see, so it's not exactly about your product but about a related topic. Sounds interesting!

What are your thoughts on user communities?

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