What are your thoughts on user communities?

Martina Hackbartt
5 replies
Do you have one around your product? Do you usually join these types of communities? Let's brainstorm together🧠👇

Replies

Rich Watson
NVSTly: Social Investing
NVSTly: Social Investing
depends on what the community revolves around. our app & community is about trading stock, futures, forex, and crypto. so theres a lot of incentive for new traders to join, and for veterans as well. we use discord, 18,000 members 1 year later
Scott Kosmach
I have been thinking about this lately. I can't remember joining a products community other than a community driven support forum.
Martina Hackbartt
@skosmach Do you think those support forums are useful?
Scott Kosmach
@martina_hackbartt when they are needed, however I find most are dead or have low engagement unless it's a larger company with a massive customer base.