I’m struggling to find a good CRM for my startup.
Pedro Orlando
1 reply
What im looking for
- rich contact tables, with custom fields, flexible, like Notion.
- contact groups
- single send to groups
- threads or conversations (so I don’t have to manually look who I contact, did I followed up or not? Etc)
- in app replies (I want to ditch Gmail)
- database integration with my users of EveyThink
- user journeys, welcome, follow ups, check ins, etc
- able to handle transactional messages
- rich HTML emails and HTML edit on app
- Intercom integration (I have Intercom for support)
I’ve tired some;
Folk - good but offers no threads or conversations or rich design on emails
HubSpot - I went in and out so many buttons, confusing and outdated in term of UI
Attio - seems better than folk on handling some twos but same problems
Customer.io (winning)- this is the one I like the best but you can’t edit HTML - low customization on that side but
SendGrid - feels that has a lot at a good price but the way it manages users and contacts is not enough. I don’t care about most of the fields
Also tired a few more, not worth mentioning.
To be honest, quite frustrating that some tool have one feature, some other …
Replies
Omnizone@omnizone
Hi Pedro, would you be open to a custom CRM?
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