How has your AI chatbot transformed your customer support?

Neha
4 replies

Replies

Terrence Kelleman
Great question Neha, it's a total game changer, I'd say it's reduced about 70% of my customer responses. I'm kind of un happy that I have to pay for the chat bot (zichat) separate from my customer service platform (ReAmaze) and wish I could combine the functionality of both
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Simon🍋
AI chatbots are game-changers for support. Way faster response times, 24/7 availability. Still need humans for complex stuff though.
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Tatiana Vdovychenko
Yeah! It's Jetty, AI chatbot. It helps us response to the customer questions faster and 24/7. Moreover, Jetty can answer on some question without involving people. Here is more about it: https://jetsoftpro.com/success-s...
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Griffin Rhys Donovan
Absolutely! Our AI chatbot has been a total lifesaver, handling probably 80% of customer inquiries now. It's integrated directly into our support platform which is super convenient. Highly recommend if you want to drastically reduce support volume!