How do you decide when to pivot your product strategy?

Question

Xinshu Ta · Accepted Answer

I will talk to over 100 users!

Answer

When you have the feeling you need, you need to validate with customers. You can't validate this without a new plan.

1. You have the feeling, by talking to customers, looking at closed/won rates etc
2. Build a strategy based on that feedback
3. Validate that strategy with other! customers
4. Pivot

Moaz Ahmad · Answer

Ask users to give feedback, easiest way to do this is through email campaign where you bring them to a landing page, specially made for feedback. Also make sure that users doesn't have to write too much. Rather provide them ratings for different aspects of product you think it needs improvement on.

Nancy Wright · Answer

Talk to users for sure, but also look at your metrics and funnels to see where drop-off is happening. If retention or key actions are way down, it's a sign you may need to shift your strategy or messaging. Also always good to keep a pulse on what competitors are doing in case the market is changing.

Elijah Scott Fitzgerald · Answer

100 convos is a good start but not enough data to pivot on. I'd aim for feedback from 500+ active users before making any big strategy changes based on what they tell you. Also look at your metrics, not just what people say!

Aduma Emmanuel · Answer

Honestly, I just trust my gut. If it feels like we’re going in circles, I’ll suggest a change.

Answer

I love how some teams are proactive about pivots. Staying adaptable is key in today’s market!

Answer

I usually keep an eye on user feedback and market trends. If things aren’t clicking, it’s time to rethink!

Piotr Bartoszek · Answer

I would ask myself:

- Does my product still meet the needs of target audience?
- Am I solving a real, urgent problem?

If not, it might be time to pivot.

Answer

I pivot when the product lacks traction or user feedback reveals new opportunities. Staying flexible is key! How about you?

Answer

You pivot your product strategy when you identify a significant mismatch between your product and market needs, customer feedback shows persistent dissatisfaction, growth stalls, or new opportunities arise that align better with your business goals.

Winston. · Answer

I regularly focus on market feedback including product-market fit and user feedbacks. If the product isn’t resonating in terms of above points, there is a mismatch between an offering and customer needs.

How do you decide when to pivot your product strategy?

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