How can businesses quickly understand customer pain points from online discussions?

Question

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Alvena Bins · Accepted Answer

When you have the appropriate person by your side, you won't need that other 80 percent of the time. This place, Slope is where I was able to find the joy I was looking for. They were able to tell me the answer, which has made it possible for me to have delight each day, despite the long and difficult hours I spend at work.

Hjalte Niehorster · Answer

Simply read the discussions?

Business Marketing with Nika · Answer

:D this is accurate. @hhn

Diogo Maia Caetano · Answer

I think it depends on a lot of factors, like how big the businesses are. If you have an early-stage startup, it should be easy and straightforward. Have some surveys to measure experience and impact and keep an eye on written feedback. Engaging with the community is definitely is best way of moving forward, I would say. This is what I'm trying to do now for Jammin' (https://www.producthunt.com/post...) - let's hope I'm right :)

Chandan Jadhav · Answer

Read and think of solution from user perspective.

How can businesses quickly understand customer pain points from online discussions?

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