Do you get a lot of negative feedbacks? and how do you handle those?

Question

Melih Özkalay · Accepted Answer

I think getting negative feedback is very crucial, we can say it is better than getting no feedback. The product we are building should focus on the users that want to target, so If we have negative feedback we should criticize how realistic is this feedback Let me explain in other words, if users don't use your app but say something negative, ignore it, otherwise, if there is negative feedback that comes from a lover customer, you should put the feedback on the center and also try to fix it. 🤘

Vivek Sharma · Answer

@ozkalai Absolutely, constructive criticism from engaged users is invaluable. It helps us refine our product and meet the needs of our loyal customers. Negative feedback from a genuine user is a growth opportunity, and addressing their concerns is key to continuous improvement. 🚀

Do you get a lot of negative feedbacks? and how do you handle those?

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