6 tips for retaining clients
Business Marketing with Nika
10 replies
1. Build strong relationships
2. Be a partner, not a vendor
3. GSD – Get Stuff Done (including optimization implementation when needed)
4. Get great results
5. Prove the value of your work
6. Have a robust standard operating procedure
Replies
Shubhangi@shubhangi_sharma5
Having clear communications and deliverables is also important because in some cases they ask you to do many things which are not under deliverables
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@shubhangi_sharma5 According to you, what brand or organization has the best marketing communication or customer support?
Clustr
Looks like we gotta be their ride-or-die, do the dirty work (yup, optimization included!), show 'em the money, & have a solid game plan. Let's get those clients, fam😎👌
minimalist phone: creating folders
@realvladgolub 😃 Sometimes you need to do more than the points mentioned above to retain clients. Some people are demanding.
You have a nice list of how to retain clients, I also have my list what you think ?
1. Provide excellent customer service
2. Communicate regularly and proactively
3. Offer personalized solutions
4. Be transparent about pricing and expectations
5. Seek and implement client feedback
6. Reward loyalty with discounts or incentives
Customer first mentality
SalesHookup
Great tips! Effective communication and exceeding expectations are key. Also, staying in touch even when not working on a project can help build long-term relationships and increase the likelihood of repeat business.