Which tools do you guys use to talk with your customers?

Question

for e.g sending and writing personalised emails to each customer.

Kirill Kamanin · Accepted Answer

telegram... and very rarely WhatsApp

Damir Mansurov · Answer

We use zoom and telegram

Usama Khalid · Answer

@robert_zalaudek looking forward to it.

Robert Zalaudek · Answer

We use email, and for personal conversations we use our own video meeting app called urLive which we'll be launching in the next month. https://www.producthunt.com/upcoming/urlive

Elen Udovichenko · Answer

We just happen to have our own sales engagement platform - Reply 2.0 as well as a sales communication app Reply Now So our choice of tools is pretty obvious :D Although, all the bias aside, the tools are very convenient and helps you stay in touch with your prospects across a number of channels, from email to social and messengers.

Pravin Uttarwar · Answer

I have mainly used Drift for conversations and Lemlist for campaigns.

Salil Sethi · Answer

I've used intercom and drift before.

Trying to figure out what to use for ProsperCircle.org now.

Usama Khalid · Answer

@anastasiya_mykhaylova I think Telegram and Discord channels are becoming a thing now. Saw few SaaS companies doing that.

Usama Khalid · Answer

@elen_u You got a awesome product. Heard about it from many people.

Usama Khalid · Answer

@vartkesyan You ask these details on signup form right?

Joshua Tabansi · Answer

I just setup getgist.com for the new version of Timeblocks it's awesome! I can do live chat and personalised emails from one platform

Anastasiya Mykhaylova · Answer

Telegram, I run a chat and channel there for our community

Elen Udovichenko · Answer

@usama_khalid Thank you! We're working really hard to make it that way :)

Kirill Kamanin · Answer

@usama_khalid mostly, everyone is still using emails, but all the questions we try to solve in telegram

Like we make special chats for every client where they may ask q get documents etc...

We mostly do it after we signed the contract, but I know a lot of companies which do it before the sign

Which tools do you guys use to talk with your customers?

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