Which tools do you guys use to talk with your customers?
Usama Khalid
14 replies
for e.g sending and writing personalised emails to each customer.
Replies
Kirill Kamanin@vartkesyan
telegram... and very rarely WhatsApp
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@vartkesyan You ask these details on signup form right?
@usama_khalid mostly, everyone is still using emails, but all the questions we try to solve in telegram
Like we make special chats for every client where they may ask q get documents etc...
We mostly do it after we signed the contract, but I know a lot of companies which do it before the sign
I just setup getgist.com for the new version of Timeblocks it's awesome! I can do live chat and personalised emails from one platform
Telegram, I run a chat and channel there for our community
@anastasiya_mykhaylova I think Telegram and Discord channels are becoming a thing now. Saw few SaaS companies doing that.
I've used intercom and drift before.
Trying to figure out what to use for ProsperCircle.org now.
I have mainly used Drift for conversations and Lemlist for campaigns.
We just happen to have our own sales engagement platform - Reply 2.0 as well as a sales communication app Reply Now So our choice of tools is pretty obvious :D
Although, all the bias aside, the tools are very convenient and helps you stay in touch with your prospects across a number of channels, from email to social and messengers.
@usama_khalid Thank you! We're working really hard to make it that way :)
We use email, and for personal conversations we use our own video meeting app called urLive which we'll be launching in the next month. https://www.producthunt.com/upco...
@robert_zalaudek looking forward to it.
We use zoom and telegram