The best alternatives to Support Ninja are Intercom, Drift, and GoSquared. If these 3 options don't work for you, we've listed a few more alternatives below.
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Intercom— Startups get 90% off Intercom, the complete AI first customer service platform
Offsi connects with all existing customer feedback channels (Intercom, Zendesk, email, etc.) to help product teams painlessly identify and review relevant conversations at decision time. Keep your team on the same page about how your customers feel.