I've been using Reply Now for a few weeks already and I really like how easy it is to manage social media chats and messenger communications in one place. You can invite team members, leave internal notes, assign and reassign chats like in Intercom.
I've been using 'Reply Now' for a couple of weeks now. So far so good. Simplified the workflows of our support team, by keeping all messenges together. Also, I would love to see Whatsapp in the product.
Highly recommend to everyone who needs to automate his communications with the customers
I've been using Reply for one year. Very useful for outbound sales but complicated for inbound. I'd probably recommend it to my friends and colleagues.