Intercom

Intercom

An AI-first customer support platform
542reviews
2.0Kfollowers
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What is Intercom?
A platform to provide a seamless customer experience across AI and human support, delivering increased customer satisfaction while reducing costs.
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Intercom’s ability to automate responses and segment our audience ensures that we provide timely and personalized support, making our users feel valued and heard.
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It's a great addition for our UX and UI. It have streamlined communication between users and our support team and an awesome way to gather feedback about out product.
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We use Intercom for our user communication (and then sync users' requests and feedback directly to Fibery 🦊).
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Recent launches

Fin AI Copilot
Intercom’s Fin AI Copilot gives every support agent a personal AI assistant. Fin provides instant answers, so your team can stop wasting time and focus on what really matters: forging deeper relationships with customers.
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Knowledge Hub
Centralize, manage, control and optimize all of the information that powers AI, agents, and self-serve support in one place in Intercom’s brand new Knowledge Hub. Powering AI-first support with great content has never been easier!
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59 more launches