Smart Crop is a fantastic feature that intelligently focuses on the best parts of every cropped image. If you have an image that contains important pixels close to the edges, you will lose these with normal cropping, but not with Smart Crop. I have tried it with quite a few images, and I have not been disappointed even once. It's a great value add!
The team was really supportive and their tool is great and simple to integrate on any e-commerce site. They support out of the box Magento, Wordpress and others.
Effortlessly switched from our in-house image resizing solution to ImageKit. It helped make our web pages load faster on different devices and simplified our image workflow. It also helped us reduce CDN cost by a good margin!
Wordpress integration is really easy, its a plug and play Wordpress plugin. Overall I felt setup is very easy, it took me maximum of 10minutes to serve compressed images on my website that too from a CDN. I have tried using cloudinary in past, their integration is pretty difficult, not meant for everyone. Also for image heavy website like mine gtmetrix performance score improved instantly.
I can recommend ImageKit that I've been using for a couple of months (I guess I'm one of the first users). It makes slightly smaller images than Google's image optimiser without adding noticable visual noise. This is still an early product and I'm sure they going to support better the enterprise-y features such as signed repos, custom storage and distribution (Big Shots usually have their own CDN), batch processing and support for videos. Anyway, it is quite handy already, especially if you don't have a strong oppinion how the images need to be delivered / processed.
I have been looking for a simpler solution for handling the images on my client's photography website. Cloudinary is costly to begin with and I wasn't sure if it would be easy to migrate out of to a new service once I do find one. Came across this just in the nick of time.