Best CX Redefined Alternatives - 2024

Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap. Helping teams listen to their users to build better products. Feedback is the breakfast of champions.

I don't typically leave reviews but i love this product, I've been using Canny personally since the beginning but was recently successful in convincing the rest of the team we need this for our product. It's been a success story since day 2 of implementation. I could never revert to our old ways of capturing feedback. Love this in every way and the great people that support the project!

Collect feedback & make your customers happy.

Toucan is a customer-facing analytics platform that empowers companies to drive engagement with data storytelling. With the best customizable end-user experience across any device, over 4 million Toucan stories are viewed each year. Toucan's no-code, cloud-based platform cuts development costs and time to value with a fast, seamless implementation.

Help Scout is a global remote company which is a provider of help desk software and is headquartered in Boston, Massachusetts.

We've used HelpScout for multiple sites since 2018 and love it. It makes it easy to provide support to users and track the most frequent questions and searches in our help docs. But, the Beacon feature is our favourite, as it allows us to display a message or article to users instantly.

CX Redefined alternatives

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