Our product, as well as our team, are hyperspecialized and 100% Slack-based.
We believe in focus. There's no other company out there as zoomed in as we are on customer messaging via Slack.
Slack is a part of our DNA. Proof of that? We are the first fully funded, fully Slack-based company in the world.
BubbleIQ helps customer support teams using Zendesk better engage coworkers and customers inside of Slack. It’s a two way integration that allows Zendesk tickets to be created from Slack, and responses from Slack threads to post back to Zendesk.
B2B customers love Slack because it lets them ping you any time, but Slack isn't a help desk or CRM, so it's a pain for you to manage. Across give you the tools to scale your customer channels natively in Slack