Your thoughts about having AI Customer Support for your website?
Shabnam Katoch
27 replies
Hey guys we are launching on Tuesday!!
I wanted to know how excited will you be to to chat with AI customer support chatbot and get speedy, accurate responses to all your queries, without any wait time?
Tell me your thoughts and please follow us - https://www.producthunt.com/products/bodt
Replies
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aman behl@aman_behl
Having developed an AI-powered Customer Support system for our website, I'm enthusiastic about its potential benefits. The system offers round-the-clock availability, ensuring our customers receive assistance whenever they need it. It's highly scalable, efficiently handling a large volume of inquiries even during peak times. Quick responses are a hallmark, reducing customer wait times and enhancing their experience.
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@aman_behl Thanks for sharing your views, I agree with you!!
Launching soon!
@aman_behl are you using intercom? And what inquiries do you have the AI dealing with?
@aman_behl @dzaitzow Daniel, you don't need intercom for this, simply visit this website - www.bodt.io and their you can connect your website, train ai chatbot, configure it, pay (starts at $1 for 25 webpages and 50 messages). You can also upload files like PDF, docs etc and train AI chatbot, so that it understands your business and replies intelligently.
@aman_behl @dzaitzow @shabnam_katoch Is it really $1 for 50 message credits and $80 for 2000 message credits? Lol. That's way too much compared to other places like infichat.co which offers 2000 message credits for only $16. Plus they have a live chat system so you can talk to your visitors👍.
I'd find it amazing, especially for websites related to e-commerce.
@benjamin_sloutsky
Thanks for replying,
I agree Benjamin, that is why we have integrations with WordPress, Shopify, Woo Commerce and Magento,
This chatbot can also recommend products, upsell and cross sell them, along with handling queries, :)
AI Customer Support can be a time-saver, handling basic queries. But it's got to be well-implemented.
@cathall84cc I entirely agree with you,
We have made this process seamless and you can have your AI customer support live on your website within 15-20 mins,
The bod trains on your webpages and files that are provided to it,
Our team has worked very hard on the tool to make it as effective as possible,
AI Customer Support I Am Use My Website
@rudra_bharti1
Hey Rudra, you can use it on your website, just sign up on - www.bodt.io and you can start using it at $1 Pay-as-you-go plan,
It's relatively cheaper than having a customer support team, training and is available 24/7 consistently even replying to complex queries at the peak season.
Our AI customer support chatbot isn’t just fast and accurate – it's also customizable. You can seamlessly train the bot using various data sources: from your website, Doc/Docx/Pdf, to simple text files. This ensures it's perfectly tailored to your specific needs and knows your content inside out.
And guess what? We're also in the process of integrating options for training the bot with WordPress and Shopify platforms! The future of customer support is right at your fingertips.
Your feedback and experiences will be instrumental as we shape the next generation of AI-powered customer support. Do support us on this journey by giving us a follow!
I have seen a lot people doing that and I believe its fun. btw, good luck for launch.
@margret_rhyme Thank you Margret, will really appreciate your support :)
It will be really interesting to experience AI based support. Bot based scripted answers, most of time are not helpful.
@rahul_choudhary17
That's why, an AI Chatbot, that' generates context based answers.
You can try out bodt.io and create your own chatbot and train it on your files/webpages
Our VP of Customer Success is exploring potential tools to enhance our customer support. His primary reservation about deploying AI tools in a live customer environment revolves around the AI's potential for 'hallucinations' or erroneous outputs. Any inaccuracies in responses could adversely impact our reputation with our customers. Do you have any insights on mitigating these concerns?
@joanna_jingke_he - Hallucination is a side effect of such generative technologies. At bodt.io we already have checks in place to reduce hallucinations and not provide suggestions outside your business data.
I would love to show you a demo in case you want to see how it works with your business data.
By addressing queries and concerns in real-time, you create a seamless journey for your users, preventing them from feeling lost or neglected.
Hey guys, we need support, we are live - https://www.producthunt.com/post...