Which tool is the best for comment management on multiple platforms?

One of the biggest and most important advantages of social media platforms to users is that users can easily make their voices heard. For this reason, you can be sure that if users have any thoughts or comments about you or your product, they will share them. You will come across more negative comments on social media platforms. It is vitally important for brand prestige that brands follow negative comments and delete comments where necessary. Of course, it is not possible to follow all the posts on all social media channels in this way. Instead, using a social media tool such as the Socialays tool, which was developed with artificial intelligence, makes your job much easier. Socialays also has a free trial so you can try it out before you commit to anything. Which tool do you use to track your comments on social media?