Which metrics do you consider when seeking to improve the UX of a feature in your product?

Question

Imagine you can't directly talk to customers 🥲

Matthew Simmons · Accepted Answer

From a UX perspective, I consider metrics such as user engagement, time spent on the feature, drop-off rates, completion rates for tasks, error rates, qualitative feedback, and overall user satisfaction to better understand how the feature can be improved and meet our users' needs effectively.

James Young · Answer

When it comes to improving the UX of a feature in your product, key metrics to consider could include user engagement, conversion rates, customer satisfaction scores, and qualitative feedback like user interviews and surveys. 📈✨

Which metrics do you consider when seeking to improve the UX of a feature in your product?

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