Which AI tool /chatbot do you prefer for handling your customers?

I might be an old school here but real human as customer support is better.

I like using Intercom for customer chats.

Users assess how various chatbots perform in real-world scenarios, evaluating their effectiveness in managing customer interactions, handling queries, and providing supports.

We have recently launched an AI Helpdesk. Please take a look here: https://www.querypal.com/externa... We can help you handle the frequent questions you get from customers. Also very flexible and customizable.

Drift is chosen for customer interactions due to its user-friendly design and effective lead generation features.

ChatGPT is preferred for handling customers due to its versatile responses and ability to understand various questions effectively.

IBM Watson is chosen for customer interactions because of its strong analytics and natural language processing capabilities.

I always use chatgpt

WATI is what I preferred the most.. the have built-in tools for easy setup of chat-bot on website and everywhere, there app can be access at multiple places and setting up automation is too easy...

Drift and chat gpt.