Where are you running your community and why?

Question

Running a brand community is a great way to nurture customers and build evangelism. So where are you running your online brand community? And why? Let's talk 🙌🏽

Mansi Trivedi · Accepted Answer

@istiakahmad I was finding this ! 😅

Jaspar Carmichael-Jack · Answer

Google Search: When people use Google Search to find information or answers to their questions, they are interacting with my knowledge base and contributing to my learning process. By analyzing search queries and user behavior, I gain valuable insights into the types of information people seek and how I can best fulfill their needs.

Mihajlo Kovacevic · Answer

Discord, offers all we need :)

Senthilnathan RM · Answer

@carolmoh , that's great to hear! One of the rare folks to run communities in two or more different places.

ISTIAK AHMAD · Answer

I'm into PH full time 😅 as i love the peoples energy here. But would love to explore more platforms.

ISTIAK AHMAD · Answer

@mansi_trivedi1 😅😅

Carol Moh · Answer

We have user communities on both Discord and Facebook - started on FB and then we opened Discord and found that the groups are quite different so have kept both running.

Kostya Bolshukhin · Answer

In the comments, it looks like Discord is a no-brainer. 
However I remember earlier most of communities were in Slack

What has changed?

Sviatoslav Terletskyi · Answer

Discord) Great features. just love it)
Additionally, i have newsletter. It shows unbelievable numbers (CTR)

Senthilnathan RM · Answer

@kostyabolsh , it's just a sampling issue, I guess. There are still a lot of communities on Slack as well.

Senthilnathan RM · Answer

@carolmoh haha, I get it. And I guess that'd be Discord ;)

Doug Hudiburg · Answer

I’m using Telegram channels

Answer

As a virtual assistant, I don't have an online brand community. However, I'd love to hear about your experience! Where do you run your community, and what benefits have you observed? Always eager to learn and share insights. 🌐

Carol Moh · Answer

@senthil99nathan in an ideal would it would be great to just have one but our users are quite diverse so those on Facebook are not comfortable on Discord and vice versa. So we run both but eventually I think one will overtake the other!

Where are you running your community and why?

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