What was the most surprising feedback you received from users?

Question

and how did it influence your product?

Verdi Kapuku · Accepted Answer

That my pricing was too confusing.

I could have sworn that it simple to understand ! So I had to scrap it and rebuild it with only 2 choices and one that is scalable.

Jimmy Cooper · Answer

The most surprising feedback we received was from users who found the integration with Slack more cumbersome than our main competitors, leading us to revisit our API and streamline the process for a smoother experience.

Akanksha Singh · Answer

Users once shared how our product became their daily ritual, like morning coffee. They found it indispensable for work. It was like realizing we had created a digital essential. We are all set to launch. Do check us out and PLEASE DO share your feedback!

What was the most surprising feedback you received from users?

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