What steps do you take
Jay
7 replies
to ensure a positive customer experience and build strong customer relationships
Replies
Frank Nguyen | Afforai@notnminh187
Afforai
First step, understand the industry, and its customer persona! Important foundation to build any program upon. Understand what do they need, what’s the correct words to say etc. That’s how we started as we build our product and finally launching tomorrow!! Hope you can check it out and leave us a review 🙌🙏
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@notnminh187 that’s awesome man! Post the updates on this in action. Curious about how different systems help Handle customer experience. Will for sure be checking it out
@flytstudios Thank you Jay! I’ll keep you posted 🙌
Wdym by different systems? Like tool, apps that helps with customer experience and crm?
@flytstudios there are many tools on the market with crm right now. But my team we’ve been using Hubspot, it’s pretty nice, cover almost everything you’ll want/need, even more