What scenarios do companies aim to achieve with Chatbots?

Jim
11 replies
My opinion is 1. Provide immediate, compliant, accurate, 24/7 online responses to improve customer satisfaction 2. Establish instant and fast communication with various forms of information on various platforms, have relaxed and pleasant conversations, and improve customer experience. 3. Measure performance to improve customer experience while improving business efficiency Bring your exciting ideas to the table!

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moji AI wearable
moji AI wearable
customer service & compinance
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Sadath N
Companies use chatbots for customer support, lead generation, e-commerce assistance, FAQ automation, feedback collection, personalized recommendations, onboarding, employee support, and content delivery.
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Salar Davari
Good customer service I guess.
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Jim
@salar__davari Absolutely! ! ! Companies deploy chatbots to improve customer service, but their potential goes far beyond that.
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Sophia Williams
Companies aim to use chatbots to enhance customer service by providing instant responses and personalized assistance 24/7. Additionally, they seek to streamline operations and reduce costs by automating routine inquiries and tasks.
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Ryan Zhang
Companies aim to leverage chatbots for enhancing customer service efficiency and providing 24/7 support, thereby improving overall user satisfaction. Additionally, they're instrumental in streamlining operations and collecting valuable data insights to inform business strategies.
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tao pan
We have developed an artificial intelligence tool to assist with social interactions. You can tell it what kind of people you want to meet, and it will recommend them for you. You can also choose to share your current thoughts, and it will match you with content that aligns with your ideas. If you're interested, you can try it out on our testing server on Discord before we officially launch: [https://discord.gg/bxsQJGc89M](h....
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Nathalie
Chatbots can provide round-the-clock assistance, ensuring that customers can get help at any time, regardless of business hours or time zones.