What’s the future of automation in fields that are traditionally more ‘hands-on’ like healthcare?
Felix Sattler
14 replies
As automation and AI continue to evolve, we’re starting to see them make their way into industries that have traditionally relied on human interaction – like for example healthcare.
But can AI truly replicate the empathy and personal connection that these fields require? I’d love to hear your thoughts on where automation might fit in these hands-on sectors and whether AI can ever truly replace the human touch.
Replies
Juniper Sage Beaumont@junipersagebeaumont
I think AI can definitely help in healthcare automation for things like initial screening, triaging patients, and assisting with diagnoses. Tools like Claude, GPT-4, and medical AI models could potentially increase access and efficiency, especially in underserved areas when paired with telemedicine oversight from human doctors. Would be great to see more AI-powered tools emerging in this space to augment traditional healthcare delivery. Super curious to hear others' thoughts and examples of promising healthcare AI applications!
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I think automation can definitely help increase access to healthcare in underserved areas. Maybe pair it with remote telemedicine oversight from human doctors. Also curious if any AI tools out there are being used to assist with triaging, diagnosis, or other aspects of healthcare delivery?
I think automation in healthcare can definitely help with tasks like scheduling and data management, making things more efficient. But when it comes to empathy and personal care, that’s something AI can’t replace.
@feliciana_liu yes, that is what combining high-tech and high-touch means. We should apply automation to get rid of repetitive tasks, that block us from having more time for the personal care.
Would you trust an automated system for a diagnosis without human confirmation? I feel like most people would still prefer a human to explain and validate the results.
@finn_archer I think for now this is valid, as the technology is quite new and trust needs to build. But we are right now also still in a time where for example my parents didn't even grow up with a computer at home. So bridging this gap is quite hard, but once the generations take over, that are used to technology and used to automations and AI, I strongly believe that this will change and we will see first people trusting an automated system fully.
"Great question! While AI and automation are making incredible strides, especially in healthcare, I believe they will complement rather than replace the human touch. Automation can certainly streamline administrative tasks, assist with diagnostics, and even provide personalized treatment recommendations based on data. However, in fields like healthcare, empathy, trust, and personal connection are essential. AI can enhance efficiency and support medical professionals, but it’s unlikely to fully replicate the emotional intelligence and human understanding that is crucial for patient care. I see a future where AI and automation empower healthcare workers, allowing them to spend more time focusing on the human aspects of care."
@lisna_agustian thank you for your answer! I totally agree with you when it comes to the human touch, but on the other side I already had the chance to see Ameca (The human like robot) live and it was stunning how real she reacted and interacted with the people. Do you think that these kind of robots could also get used to support the human touch?
I see automation h see automation helping with precision tasks, like in surgeries or diagnostics. That said, a surgeon’s intuition and adaptability in unexpected scenarios feel irreplaceable to me.
@jusiy_waller two questions that came up in my head directly: Would you let a robot perform a surgery on you? And do you think that AI could (of course after leveraging enough training data) also take these intuitive decisions? Because in the end the human intuition is also just relying on past scenarios, right?
Automation and AI are transforming industries, including healthcare, by streamlining processes and enhancing efficiency. However, while AI can assist in data analysis and routine tasks, the human touch remains irreplaceable for empathy and personal connection in patient care. Platforms like Smart Square HMH show how technology can complement, rather than replace, human effort, ensuring better outcomes without compromising the personal element. What are your thoughts on finding the right balance between AI and human interaction in such fields?