What’s one thing you'd never want an AI to handle in your business?

Question

I'm curious from the standpoint of someone building products with AI, and I have some strong opinions on this myself.

As a broad answer, I would say the "process". Planning an execution is one thing, but it is your business and it is what it is because of your processes and constraints in place as a result.

It is a mistake to let AI decide the process as well. What do you think?

Accepted Answer

AI should never fully control customer service—emotions matter too much

Gurkaran Singh · Answer

Sure, AI can take over many tasks, but the heart and soul of your business – the unique processes that make it yours? Let's keep that human, shall we? It's like letting a robot write your love letters; it might be efficient, but where's the charm? Speaking of charm, "Her Ideal Match" is a brilliant way to refine your dating profile – it gets what women like, but you still bring the magic.

TJ Larkin · Answer

Spot on! While AI excels at optimization and execution, the strategic process design should always remain human-driven. The businesses seeing the best ROI from AI are those using it to enhance their existing processes, not replace them.

cathy morino · Answer

Brand storytelling should  always  come from humans. It’s about authenticity, and that’s something AI can’t replicate.

Answer

I'd never want AI to set  company values or ethics. Those should come from the heart and soul of the business.

Answer

Marketing strategy is something I’d keep human led. Understanding trends and human behavior requires intuition that AI lacks.

What’s one thing you'd never want an AI to handle in your business?

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