What platform would you suggest for building a community for a SaaS product?

Question

Hey ProductHunt community!

Communities are crucial for building relationships and growing our networks. As a SaaS product owner, it's important to consider which platform is best to host your community. There are many options available, each with its own pros and cons.

For example, WhatsApp allows for direct and easy communication with members, while LinkedIn and Facebook Groups offer connection opportunities. On the other hand, email lists are king when it comes to building an audience and community.

What platform do you prefer to use for building a SaaS community? What are your thoughts? Let's discuss!

Sachin shajan · Accepted Answer

I am using circle.so, as that's affordable as we scale

Anil Meena · Answer

@elly_cho You can try our platform as well. Its called Pensil.in, its a completely white label solution with support for APIs and SDKs for advance integration.

Anil Matcha · Answer

You can use a professional community platform like UUKI or Circle.so . I am the co-founder of UUKI and can answer any questions if you are interested

Ryan Tando - Dezbor.com · Answer

This is just my opinion
* Discord - GenZ / Milenial Audience
* Slack - Startup Audience
* Facebook - Adult Audience
* Telegram - Usually related to finance / crypto audience

After all, it's better to ask your current user where they're usually active

Answer

FYI, in case you missed the following discussion thead, review link for multiple community options... https://www.producthunt.com/disc...

Matthias Strafinger · Answer

Slack and Discord seem to me to work the best.

Imtiyaz · Answer

@hashir_ahmed1 Glad to hear that.

Imtiyaz · Answer

@matcha_anil Thank you for the suggestion!

Answer

Other thread... https://www.producthunt.com/disc...

Elly · Answer

I'm building a community around our service. 
I like to optimize it by adding features that we want.

And I've seen people using Slack or Discord, and I think that's a great way to go if they have the space in their workspace.

Mirena Vasileva · Answer

@sachin_shajan will check this out, never heard of it!

Hashir Ahmed · Answer

Slack works for me... i hope this work for you as well

Anil Meena · Answer

You can try Pensil.in, affordable whitelabel community platform. We do custom development as and have support for APIs and SDKs.

Kseniya Avtukhovich · Answer

Hi Imtiyaz, great question! I find that building a community on multiple platforms can be beneficial. LinkedIn and Facebook Groups are great for connecting with potential customers and building relationships, while email lists allow for more targeted and personalized communication. Slack and Discord can also be great for fostering engagement and communication among community members. Ultimately, it depends on your goals and target audience. It's important to consider which platform will best serve your community's needs and create the most value for your users.

Karthik Tatikonda · Answer

I would suggest to start with Whatsapp and When you need more moderation option you can slowly move to discord or any other community tools like circle

What platform would you suggest for building a community for a SaaS product?

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