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  2. What is your primary concern when using an AI chatbot for...

What is your primary concern when using an AI chatbot for customer service?

Echo
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I am a product manager of an AI chatbot. Any suggestions or feedback would be greatly appreciated. If you have any questions regarding AI or e-commerce, feel free to ask :)

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ArcX
Whenever I encounter AI customer service, my first thought is whether it can accurately understand the meaning I want to express.
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