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  2. What are the Key Features of an effective Helpdesk Software?

What are the Key Features of an effective Helpdesk Software?

Qudsia Ali
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If your business intends to migrate from a shared mailbox to a help desk, the number of available features in help desk software might be intimidating. Do you require each of these tagging options? Too much reporting is excessive when first starting. What do you think are the Key Features that make Helpdesk Software effective?

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Lisa Murphy
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