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  • What are cloud telephony service providers in India?

    Amit Kumar
    6 replies
    Cloud telephony service providers in India offer communication solutions that leverage cloud technology to deliver voice, messaging, and other telecommunication services over the internet. Here are some notable providers: 1. Fonada - Offers cloud-based communication solutions for businesses, including voice, SMS, and IVR services. 2. Knowlarity - Provides cloud telephony services such as virtual numbers, call center solutions, and automated IVR. 3. Ozonetel - Specializes in cloud communication platforms, including voice and messaging solutions with advanced analytics. 4. Nexa - Provides cloud telephony services with features like IVR, call recording, and automated responses. 5. Gupshup - Offers cloud-based messaging and communication solutions, including SMS, voice, and chatbot services. 6. Kikata - Provides cloud telephony solutions with services like virtual numbers, call tracking, and more. These providers typically offer services like virtual numbers, call tracking, automated responses, and integration with CRM systems to help businesses manage their communication efficiently.

    Replies

    Puja sharma
    Cloud telephony service providers in India are companies that let businesses make and receive calls over the internet instead of traditional phone lines.
    Sandeep Kumar
    I think of them as the folks who let us use the internet to make and manage phone calls, instead of relying on traditional phone lines.
    Najish
    For me, these providers are like modern phone companies that offer services through the cloud, so we don’t need physical phone systems in our office.
    Sukumar
    You might want to check out Ozonetel and MyOperator. They’re pretty well-known in India for cloud telephony.
    William Campbell
    Two big names are Freshdesk and Kixie. They’re quite reliable for cloud telephony services.
    Vignesh
    If you're looking for an excellent alternative to the providers mentioned, I highly recommend TeleCMI. It offers a robust cloud telephony solution with features like virtual numbers, call routing, IVR, call recording, and seamless CRM integration. TeleCMI is a reliable and cost-effective option, providing advanced communication tools to improve your business's customer service and communication management. It's a great fit for businesses of all sizes and scales effortlessly as your company grows.