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  2. User onboarding surveys - why everyone ignores them?

User onboarding surveys - why everyone ignores them?

Amirali Nurmagomedov
1 reply
I needed an onboarding survey for my SaaS, so I started researching what other products ask during onboarding. I saw many products don’t have any onboarding surveys at all. Surveys seem crucial for understanding users better, so why aren’t they more widely implemented? Are product teams overlooking this, or are there challenges I’m not aware of that prevent them from using onboarding surveys?

Replies

Oleg Tagobitsky
Image Anonymization API
Image Anonymization API
I think this is because it is really difficult to encourage potential users to fill out any survey. Everybody wants to try something as soon as possible, ideally without any registration—participating in surveys is a "huge problem" :) So, there is a risk of losing a potential client, unfortunately. It also based on my own experience with our SaaS products - https://api4.ai/apis
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