Should i make my SaaS Paid or keep it Free?
Manpreet Singh
14 replies
Working on https://www.tabrizz.com, I am building another feature, user analytics i.e. how many users came back to the website after leaving it.
Should I make it a Paid feature?
Suggest the features you'd like to have. ✨
Replies
JD Worcester@jd_worcester
Freemium
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@jd_worcester how do you feel about microtrans? My launch on June 28th will impact my business model depending on my decision to make it freemium.
Some features for free (limited version) and when people want to have more features and possibilities – subscription or one-time payment.
@busmark_w_nika I think one-time payments make more sense in this case, I'll probably go with one-time payments for extra features.
Have you considered offering it as a premium option while keeping essential analytics free? Also, it would be great to include metrics such as user retention rates and popular content among returning users.
@mihir_kanzariya I am currently building Dashboard per user so that they can see how many users came back to their website after leaving. Similar to user retention rate.
If you are developing this product to make money, my advice is to start charging as early as possible because only paying users are your real users. This can provide you with much higher ROI feedback, such as determining whether the product has reached PMF, whether it is worth continuing, and how to filter the endless demands from users. For example, users who say “I will pay if you add XXX feature” are far less important than those who have already paid and then make requests.
Well, considering the value it adds, turning user analytics into a Paid feature could be like upgrading from a bicycle to a Tesla. 🚀 Yet, offering a free tier with limited insights could reel in more users. What's your take on finding that sweet spot?
@thestarkster Totally agree, the free tier is what attracts users to try products even with limited features.