Seeking the Ultimate Customer Help Software!

👋 Hey ProductHunt community, I'm on the lookout for the most efficient customer help software that can redefine the way I communicate with my consumers. Here's what I'm imagining: Must-Have Features: - Unified Dashboard: I want all communications, regardless of their origin, to funnel into one external app - Seamless Integration: The software should effortlessly tie into both Android and iOS apps, and also be accessible through a webpage. - Smart FAQs: I'd love a dynamic feature that builds an FAQ section based on the responses I give to customers' inquiries. - Multilingual Support & Translation: Ideally, this software will not only respond in multiple languages but will also be able to auto-translate knowledge base articles and deliver them directly via chat to clients. Nice to Have: - AI-powered auto-responses based on past interactions. - Customizable UI to match our brand identity. - Detailed analytics and insights on customer interactions. Given these requirements, do any of you have any recommendations? I'm keen on discovering a solution that's robust, intuitive, and can scale as we grow. It is NOT a fake question to generate responses helping friend, neither I'm working on such thing. I really look for something like this for my new app - and look for honest opinions from real users (got some initial research on Hiver, used GrooveHQ few years ago - but looking for some advisory from community who know startupers life). Appreciate all your suggestions and insights. 🙏