Lost 117-Day Streak Due to Minor Delay
Shital Gohil
6 replies
Losing my 117-day streak just because I was a few hours late. Is there any way the PH team could assist in resetting it from the backend? Does anyone know whom I could reach out to for help?
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![Dávid Sipos](https://ph-avatars.imgix.net/3768386/03ffa05f-17f1-4c79-a56a-01f93226168f.jpeg?auto=compress&codec=mozjpeg&cs=strip&auto=format&w=36&h=36&fit=crop)
Dávid Sipos@david_sipos
I lost my 100+ day streak twice. Once my mobile app was logged out and I didn't notice. The second time I was late too.
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@david_sipos I totally get where you're coming from. While some might see it just as a number, for me, that streak was a personal achievement.
@shitalgohil yeah me too and after an app mistake I contacted support but I didn’t get back. But here I am on my way to reach 100+ 3rd time
@david_sipos That’s amazing.
Hi Shital
I've reached out in an email.
Best,
Carlos
@carlosrobles Thank you so much for your response.