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  • Leveraging GPT-3 for User feedback đź’¬

    Arnob Mukherjee
    3 replies
    Hi Everyone, Yesterday we announced the preview of Feedback summarization inside Olvy. Here is the announcement video: https://youtu.be/Qif-EwivH84 Essentially we’re adding automatic summarization using GPT-3 for your user feedback, so you don’t have to read through the thousands of feedback you’ve received. With Olvy's Integration ecosystem and the GPT-3 tech, we are building a User Experience layer for Product Teams to make sense of everything their users have been talking about them on different platforms At Olvy, our fundamental belief about User Feedback is that your Users don't need to go to a particular place to give you feedback. They are already talking to you via Twitter, Emails, Intercom, Zendesk, Slack & Discord Communities, In-app feedback widgets, etc. Hence Olvy brings in GPT-3 to help Product Teams around the world to identify meaningful patterns from their User Feedback. Patterns that will help them quickly take action on top of them 🙏 Here's a complete blog about everything you need to know about this feature: https://olvy.co/blog/summarize-user-feedback-with-gpt3/

    Replies

    Rupak Mishra
    Congrats Guys! you have built something really amazing. Hope this turns out being loved by everyone. All the best.
    Ankit Ghosh
    This one was a good feature – showed it to a few friends, and they loved it.
    Stephanie Beugras
    Hi Arnob, sounds great ! We don't have to deal with a large volume of feedbacks for the moment, but hopefully will have to shortly. When this time comes, your product will be very helpufull for sure !